Our Duty Of Candour Report; 2025 - 2026
Active Healthcare Services – Duty of Candour Report 2025 / 2026
Duty of Candour is a legal requirement to ensure that if something goes wrong in health or social care services the people affected are offered an explanation, an apology and an assurance that staff will learn from the error. The learning is shared with the people affected and throughout Scotland.
About our organisation
This report describes how a medium sized care at home provider has implemented Duty of Candour throughout the period of April 2025 to March 2026. Active Healthcare Services supports 135 people to live in their own individual homes with a small team of supporters who are matched to work for the person and provide bespoke, flexible, and tailored support that meets their individual needs. Active Healthcare has a Duty of Candour policy and staff guidance. All staff undertake training to help them understand the Organisation’s policy and the process of the Duty of Candour which could affect them.
Incident Reporting
All health and social care services in Scotland must provide an annual duty of candour report for their service. As a supported living provider this information is sent to our regulator the Care Inspectorate. During the reporting period, 0 incidents triggered the Duty of Candour.
Type of unexpected or unintended incident (not related to the natural course of someone’s illness or underlying condition) | Number of times this happened (between 1 April 2025 – 31 March 2026) |
A person died | 0 |
A person incurred permanent lessening of bodily, sensory, motor, physiologic or intellectual functions | 0 |
A person’s treatment increased | 0 |
The structure of a person’s body changed | 0 |
A person’s life expectancy shortened | 0 |
A person’s sensory, motor or intellectual functions was impaired for 28 days or more | 0 |
A person experienced pain or psychological harm for 28 days or more | 0 |
A person needed health treatment in order to prevent them dying | 0 |
A person needing health treatment in order to prevent other injuries as listed above | 0 |
TOTAL | 0 |
If you would like to know more about this report then please get in touch through contact details below.
Active Healthcare Services
4 Almondvale South
Livingston
EH54 6FX
Tel: 01506 239 320
Email: info@activehealthcare.org.uk