"Prior to my son leaving school I worried about finding a suitable service that would offer the kind of support I was looking for to meet his needs. He has now been at Active Healthcare for three years and from the very start the care and attention he has received has been excellent. The staff are enthusiastic and supportive and face any challenges with patience and confidence. I have complete peace of mind that he is in a safe and happy environment and I can relax whilst he is in their care. In a relatively short space of time they have become an important part of both mine and my son’s life and I cannot recommend them highly enough."

"Four years ago we received a call from Mr. Zinoro, Director of Active Healthcare & he offered us the opportunity for our 30 year old son to be the first resident in their newly opened supported accommodation in Bathgate. He moved into Bathgate House (named by him) in 2017 where he is supported with a 24 hour 1-1 care package.

Since then his life opportunities have significantly improved along with his own personal confidence. with staffs’ help he is encouraged to make day to day choices such as menu planning, shopping, purchasing products then helping to cook the meals he has chosen.

He is involved in planning his daily activities such as music, outings, attending shows and his annual holidays. Structures are in place to help regulate his daily routine and external activities.

His own self confidence and personal progress are clear to all who know and love him. This is as a direct result of the structure of the organisation, the environment, and his support staff. Some who have been with him from the start.

Active Healthcare and their framework help to address life challenges and help him go forward with renewed confidence in what can be an extremely challenging world for young adults with disabilities."

"After working with various horrendous companies local to me I was told About Active Healthcare Services. The support staff are fantastic with my 2 disabled youngsters. Their care and support have been second to none. They listen and follow the rules. Thank you, guys."

"My grandson loves attending his Saturday sessions at Active Healthcare and looks forward to attending them each week. Staff have been resourceful and engaging with him and he has built a good rapport with them. I can’t fault the service and have only good comments to say about the staff and the service.
It has also facilitated his sister to have some 1:1 time where she can relax and it has allowed me to have a couple of hours to myself which I really appreciate."

"I changed care providers to Active Healthcare Service, with some trepidation. A bit like my son's autism traits of rigidity in routine, I had become complacent with the service he had been with for nearly nine years, to change meant upheaval and definite anxiety for him.
Active Healthcare Services have a structured and identified plan for my son's needs. The carers are kind, gentle but very capable in dealing with any outbreaks. They are also trained in the many different areas of autism and the subsequent problems relating to this condition.
Prompt and courteous, carers who bring a fresh approach, together with different ideas on how to make my son's life happier and fulfilled.
This is a company who take care and give support to the carers, whom we depend upon to care for our vulnerable children, those whom enable us to get the essential break necessary for us to cope, whilst knowing our special people are being looked after properly and safely."

"Coming back home after a year in hospital and with a new care company was such a scary time. Being with Active Healthcare has been a positive
experience.
Active put their service users at the heart of everything they do. They
provided a hand picked support team suited to my individual personal needs as well as my personality making them so caring and supportive in all areas
of my life."

Active as a company are fantastic. When our son comes home, he always has so much positive things to say, he’s so happy. I know if there was ever an issue, I can phone the manager and it’s dealt with that day.

As was said to me by a health professional “Active never missed a beat” (during COVID). The company as a whole were fantastic even more so having never dealt with anything like it. (COVID)

We are very satisfied with the level of support and care our family member receives from Active Healthcare. We are so fortunate to have their help and support which has made a tremendous difference not just to our family member but for our whole family.

Active managed the COVID-19 pandemic fantastic, all safeguards were observed, our family member felt comfortable and relaxed all the time she was there, and we cannot thank them enough for going the extra mile and keeping routine as normal as possible which helped us as a family.

The service is FIRST CLASS, and we could not ask for better. Workers are trained to the highest standard and treat every service user as an individual and will include them when making decisions concerning their future.

The level of support is excellent and I’m sure this will continue, support worker’s knowledge and understanding of every individual is excellent.

It is early days but did give great consideration to move to Active Healthcare and felt this was in our daughter’s best interests and I’m sure she will make good steady progress if we all work together including her in decision making and supporting her at all times throughout her life. Sometimes it’s nice to have someone to talk thinks over with (reassurance).